{"id":15687,"date":"2024-05-27T10:37:28","date_gmt":"2024-05-27T10:37:28","guid":{"rendered":"https:\/\/crowdytheme.com\/wp\/sassly\/inner-pages\/?page_id=15687"},"modified":"2026-08-24T23:22:55","modified_gmt":"2026-08-24T23:22:55","slug":"faq","status":"publish","type":"page","link":"https:\/\/emsefx.com\/secure\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
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General F.A.Q.<\/h2>
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For Specialized Industry Solutions F.A.Q.
choose Partner Services in the menu.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Production & Technology<\/h2>
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\n \n \n What are Custom Digital Avatar Spokespersons?<\/span>\n\n \n
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Unlike traditional stock footage, our Avatar Spokespersons<\/strong> are high-fidelity digital presenters designed to deliver custom scripts with natural, human-like cadence and engaging presentation.<\/p>

They are ideal for consistent brand messaging, promotional content, product presentations, and high-volume advertising campaigns<\/strong>, providing a professional and recognizable spokesperson across multiple digital productions.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n What is the difference between a Custom Digital Avatar Spokespersons and a Custom Digital Twin? <\/span>\n\n \n
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A Custom Digital Avatar Spokesperson<\/strong> is a lifelike digital presenter created to represent a brand, business, product, or organization. It can deliver scripted presentations, advertisements, announcements, training materials, and other video content without requiring a live presenter for every production.<\/p>

A Custom Digital Twin<\/strong> is a more personalized digital representation of a specific real person. It is designed to closely reproduce that individual\u2019s appearance, voice, mannerisms, expressions, and presentation style<\/strong>, creating a consistent digital version of the person for approved productions.<\/p>

In simple terms:<\/strong>
A Digital Avatar Spokesperson<\/strong> represents a brand or message.
A Digital Twin<\/strong> represents you or another specific individual<\/strong>.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n Can we use our own team members as Avatars?<\/span>\n\n \n
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Yes. With their written permission. We can \"clone\" your actual staff or executives to create proprietary digital twins.<\/p>

This allows your team to \"record\" unlimited video content without ever stepping back into a studio.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n How fast is the turnaround for an Avatar Spokesperson Ad campaign?<\/span>\n\n \n
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Once your custom avatar proof has been approved and finalized, standard turnaround is generally 24 to 36 business hours<\/strong>, depending on the scope of the project and final production requirements.<\/p>

EMS EFX operates during normal business hours, Monday through Friday, 10:00 AM to 6:00 PM<\/strong>. Work submitted on any given day will begin on the next business day<\/strong>.<\/p>

Rush turnaround may be available for an additional $50 fee.<\/strong><\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n What languages does EMS EFX\u2122 Evolution Process support?<\/span>\n\n \n
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Our system supports over 29 languages with perfect Advanced Speech-Driven Facial Animation and localized tonal inflections, allowing your brand to scale globally without additional filming costs.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Usage & Guarantees<\/h2>
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\n \n \n What\u2019s the cost for an Avatar?<\/span>\n\n \n
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Pricing varies depending on your ad project.<\/p>

Example: Prices start at $1000<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n What\u2019s the commitment?<\/span>\n\n \n
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We do not charge per user.\u00a0 We charge per project. You can unlimited number of authorized admin for a project.<\/p>

The account is used by your authorized admin. The authorized admin is only needed for verification of files, approvals, and communication on projects.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n What\u2019s the cost of additional users?<\/span>\n\n \n
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We do not charge per user.\u00a0 We charge per project.\u00a0<\/p>

The account can be accessed only by the your authorized admin. The number of authorized admin can be two (2) and are only needed for verification of files, approvals, communication on projects and payments.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n Do we own the rights to the avatar content?<\/span>\n\n \n
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Absolutely. All content produced through the EMS Evolution\u2122 framework<\/strong> is licensed for commercial use across digital and broadcast platforms<\/strong>, including social media, television, websites, digital advertising, corporate communications, and other approved commercial applications.<\/p>

EMS EFX\u2122 provides clients with professionally produced content designed for business, promotional, advertising, and commercial distribution<\/strong>.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n Can I upgrade to a different plan at a later time?<\/span>\n\n \n
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Of course, there are no contracts to bind you to any project plan.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n Is there an initial project setup fee?<\/span>\n\n \n
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No. There is no upfront project setup fee.<\/p>

However, once an AI spokesperson proof has been approved, a non-refundable $200 approved proof fee<\/strong> applies if the project is later canceled. This is because the proof asset has already been created and approved for your project.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n Is there a limit to how many videos we can create?<\/span>\n\n \n
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Each avatar\/video is treated as one (1) project<\/strong>, and you may purchase as many paid projects as needed.<\/p>

The project plan you select determines the scope and limits of each individual AI spokesperson project.<\/p>

A discount is available when more than one (1) project plan is purchased. Please see the discount section for full details below<\/strong>.<\/p>

The main difference between the available plans is the length of the commercial.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n What discounts do you offer?<\/span>\n\n \n
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EMS EFX\u2122 offers a 10% discount to verified veteran-owned and verified first responder-owned businesses<\/strong>. This discount cannot be combined with volume discounts or other promotional offers unless specifically approved by EMS EFX\u2122.<\/p>

Volume Discounts<\/h3>

Volume pricing is available when multiple qualifying project plans are purchased together in the same order and under the same agreement<\/strong>:<\/p>